FAQs

FAQs

  1. What is Mysterybox?

Mysterybox is your online shop for stylish and unique home decor items. Our goal is to help 10,000 people turn their dream home into a personal oasis of comfort and beauty.

  1. What products does Mysterybox offer?

We offer a carefully curated collection in the categories of lighting, plants, and technology. Our products are designed to add a special touch to your home.

  1. How can I place an order?

You can easily browse our website and add your desired items to the cart. Then, follow the instructions at checkout to complete your order.

  1. What payment methods are accepted?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other common payment options.

  1. How long does shipping take?

The delivery time depends on your location. Generally, shipping takes 1-3 weeks. International deliveries may take a bit longer.

  1. How can I track my order?

After your order is shipped, you will receive an email with a tracking number. You can use this number to check the status of your delivery online at any time.

  1. What is your return policy?

We offer a 30-day return guarantee on all our products. If you are not satisfied with your purchase, you can return the items in their original condition, and we will refund your purchase price.

  1. How can I contact customer service?

Our customer service team is happy to assist you. You can reach us via email at support@mysterybox.com.

  1. Do you offer gift cards?

Yes, we offer gift cards in various amounts. These can be purchased directly on our website and sent via email.

  1. Are there discounts for regular customers?

We value our loyal customers and regularly offer special discounts and promotions. Sign up for our newsletter to stay updated on our offers.